There are lots of options when it comes to benefits and understanding the ins and outs can be complicated. But it doesn’t have to be! T-Mobile offers free access to Compass Health Pros who can help guide you through the process.

Your Health Pro can help you:

  • Choose the medical plan that’s best for you
  • Find a great doctor
  • Price-shop so you know the difference in cost based on what doctor you visit
  • Review your healthcare claims paperwork and answer questions
  • Make sense of your healthcare bills
  • Understand your T-Mobile benefits and what they cover
  • Save money on prescriptions

Plus your family members can use your Health Pro too, even if they’re not enrolled in a T-Mobile health plan! Be sure to read the Health Pros Overview and the FAQ.

Just call your Health Pro at (855) 496-0071 or email them at They’re available to assist Monday - Friday 6 a.m. to 6 p.m. Pacific

You also have access to the Compass Health Pro CloudTM app that puts the expertise of your Health Pro consultant in the palm of your hand. Find great doctors, compare medical costs, schedule appointments and more! Get instant answers with the Compass app. Just text “Compass” to 214-220-4608.

Note: There are a few exceptions to the services provided by our Health Pros. Compass is not able to help with the following: Workers’ Compensation; medical advice; prescription review for certain conditions; cost estimates for braces, glasses, contacts; automobile accidents; Medicare, Health Exchange, or complaints to your State Department of Insurance.