There are lots of options when it comes to benefits and understanding the ins and outs can be complicated. But it doesn’t have to be! T-Mobile offers free access to Compass Health Pros who can help guide you through the process.

Your Health Pro can help you:

  • Choose the medical plan that’s best for you
  • Find a great doctor
  • Price-shop so you know the difference in cost based on what doctor you visit
  • Review your healthcare claims paperwork and answer questions
  • Make sense of your healthcare bills
  • Understand your T-Mobile benefits and what they cover
  • Save money on prescriptions

Plus your family members can use your Health Pro too, even if they’re not enrolled in a T-Mobile health plan! Be sure to read the Health Pros Overview and the FAQ.

Just call your Health Pro at (855) 496-0071 or email them at They’re available to assist Monday - Friday 6 a.m. to 6 p.m. Pacific

Note: There are a few exceptions to the services provided by our Health Pros. Compass is not able to help with the following: Workers’ Compensation; medical advice; prescription review for certain conditions; cost estimates for braces, glasses, contacts; automobile accidents; Medicare, Health Exchange, or complaints to your State Department of Insurance.